5 Keys Communication





Hearing care providers have limited time and resources when it comes to providing AR.  That’s why we created this fun, easy, and affordable program to take this task off your list!

With the help of our canine mascot, Henry, 5 Keys provides education, training, counseling, and resources to your patients through an online program and a patient handbook.

Designed by a practicing audiologist, the 5 Keys program has everything you need to provide awesome AR to your patients, at a price that you can afford.

How can we help you?

I'm intrigued but need more info

Great! Click below to claim your FREE 5 Keys Digital Sample Pack.

i want to offer my patients a fully-branded online AR progam

Fantastic! Click below to get started with the Online Communication Program.

i'd like to order 5 keys products

Awesome! Click below to shop for books and handouts.

The 5 Keys Online Communication Training program is

Branded to Your Practice

Every eLesson starts with your logo and ends with your photo, custom closing message, contact info, and social media links. With 5 Keys, we make sure that your patients always see you as their hearing care expert!

Easy & Effective

Statistics show that email is the best way to deliver important information to our patient population. There are no usernames or passwords to remember. Patients simply receive each eLesson in their email inbox once a week for a year.


Everything you wish you could teach your patients, but just don’t have time! Communication strategies, hearing aid care and use, assistive devices, links to consumer organizations & auditory training programs. All presented in bite-sized pieces that patients will actually remember!

Monthly Reporting

Every month you will receive a Patient Engagement Report that shows you how many patients were enrolled, email open rate, click rate, and unsubscribe rate. Our compliance is unmatched in the industry!


With the 5 Keys Online Program, one low fee allows you to enroll all of your patients! So the more patients you enroll, the more valuable it is for you! Choose from our monthly or annual payment options and rest easy in the knowledge that every one of your patients is receiving excellent AR!

Mobile Friendly

Statistics show that many of our patients check email on their smartphones, so the entire 5 Keys Online Program is optimized for computers, tablets, and smartphones. Great for all patients!

I think this is one of the best auditory rehabilitation programs I've come across. The tips are informative, interactive, insightful, and fun. It’s a great way to actively engage patients and their loved ones in their hearing health and success beyond what hearing aids alone can provide.

Peg Lisi, AuD @ Pacific Hearing Service

5 Keys helps me convey to the patient that they need to be a part of the treatment process, to be a part of the journey to better hearing, that the hearing device is not the answer to all of their problems, but the hearing device used in combination with good communication skills can lead to better hearing and improved communication in their life.

Darcy Benson, AuD @ California Hearing Center

The 5 Keys Program has given us a very easy branded solution for our aural rehab needs.

Judy Huch, AuD @ Oro Valley Audiology

5 Keys Patient Handbooks

You can use alone or as a supplement to the Online Program!

With more than 50,000 copies in print, the 5 Keys to Communication Success handbook has been educating patients for nearly a decade. It systematically educates patients and their family members about realistic hearing aid expectations, the importance of communication partner involvement, and effective communication strategies.

An educational tool that patients will actually read!

With bright colors and fun pictures of our program mascot, Henry, the Healthy Hearing Hound, the handbook teaches patients the 5 Keys to Communication Success:

Optional customization makes the 5 Keys Handbook a powerful marketing tool! Add your full-color logo to the back cover, customize the first page with your logo, an introductory message from you, and your clinic’s contact information.

Providers love this program!

We are loving this program! We are thrilled with how well our patients are responding and even happier at how easy you’ve made it for us to help them!

Chrissy Lemley, AuD @ Allegany Hearing & Balance

I’m blown away at the resources you’ve given and your communication. It’s so thorough. Thank you.

Chad @ Roseburg Audiology

Patients really appreciate the 5 Keys books and we’ve seen a significant decrease in some of the questions we’d get at post-fitting appointments that the books help to address. We are fans!

Brant Christensen, AuD @ Brant Audiology & Tinnitus


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