• Skip to primary navigation
  • Skip to main content
  • Skip to footer
5 Keys Communication

5 Keys Communication

  • About
    • Our Team
    • Speaking and Coaching
    • Giving Back
    • Reviews
  • Products
    • Online Communication Program
    • Successful Communication Handbook
    • Support Materials
  • Resources
    • Publications and Webinars
    • Free 5 Keys Tools
    • Training Videos
    • Member Tools
  • Contact Us
  • My Account

Our Team

Our 5 Keys Team is here to make aural rehab easy and fun for both you and your patients.

Dusty Jessen, Au.D.

Owner / Creator

Dr. Jessen is the 5 Keys Communication creator and leader of our team. She has been practicing audiology since 2001. She was drawn to the field of communication disorders after experiencing first-hand the stress and frustration that accompanies hearing loss. She established Cut to the Chase Communication, LLC in 2013 in order to educate and empower people affected by hearing loss. Dr. Jessen’s accomplishments include:

  • Creator of the 5 Keys to Communication Success program. This includes a critically acclaimed book, online program, and live events to help individuals with hearing loss improve their communication skills and overall quality of life.
  • Owner and director of audiology at Columbine Hearing Care in Littleton, Colorado .
  • Bachelor’s degree in Communication Disorders, University of Northern Colorado.
  • Master’s degree in Audiology, Arizona State University.
  • Doctorate in Audiology, Arizona School of Health Sciences.
  • Member of the American Speech-Language-Hearing Association (ASHA), Academy of Rehabilitative Audiology and the Hearing Loss Association of America.
  • Past president of the Colorado Academy of Audiology.
  • Frequent speaking and coaching engagements.

Outside of the audiology field, Dr. Jessen enjoys outdoor adventures with her friends, husband, and teenage sons, reading personal development books, drinking craft beer from local Colorado breweries, and fostering homeless dogs.  Click the button below to contact Dr. Jessen with questions, suggestions, or to request her for a speaking/coaching engagement.

Contact Us

Kendi Barrett

Creative & Social Media Consultant / Online Training Program Director

Kendi Barrett has been with 5 Keys Communication since 2016, running our social media, designing graphics, and assisting with our online offerings. She is now excited to manage our 5 Keys Online Communication Training Program Team. With over fifteen years of extensive experience in her field, her focus and passion is helping small businesses thrive through graphic design, social media content development, project management, and administrative assistance.

In her spare time, she enjoys all things creative such as; photography, event planning, interior design, and perfecting recipes in her kitchen. Family is her greatest joy; as a wife and mother of two amazing young children. If you are in need of a detail-oriented, highly organized, and creative individual to assist and benefit your business, contact Kendi for more information on consulting opportunities. kendi@dizzydaffodil.com

Clinicians & Patients are Raving

  • 5
    Patients really appreciate the 5 Keys books and we've seen a significant decrease in some of the questions we'd get at post-fitting appointments that the books help to address. We are fans!
    Brant Christensen, AuD
    Brant Audiology & Tinnitus
  • 5
    I'm blown away at the resources you've given and your communication. It's so thorough. Thank you.
    Chad
    Roseburg Audiology
  • 5
    I just had to share with you that I have two patients both evaluated for CI but not quite making the cut yet who I had read your book about 6 months ago and while I have seen them both a few times since they read the book, today they both rattled off all the great communication repair strategies and skills they have been using and their expectations were so realistic! It made my eyes well up. I was so proud of both of them for taking ownership of their communication and that finally everything I have been harping on them for years sunk in with your book. THANK YOU so much for creating what I would call an audiology masterpiece.
    Julie Link, AuD
    Founder, The Audiology Method
  • 5
    We are loving this program! We are thrilled with how well our patients are responding and even happier at how easy you’ve made it for us to help them!
    Chrissy Lemley, AuD
    Allegany Hearing and Balance
  • 5
    Our patients really enjoy the 5 Keys book and the classes we created around them. They also appreciate the opportunity to get the eTips. We are big fans of the programs and have really embraced it in our office. It makes our patients feel special to have that extra bit of attention. I highly recommend it.
    Dr. Clark
    Pacific Hearing Service
  • 5
    Thanks again for sending me a copy of your book. I really enjoyed reading it and found it very helpful. I particularly liked how you laid out expectations for both the listener and the speaker. As you say — it takes two to tango when it comes to good communication. I thought your framework was clear and could be applied to almost any listening situation to help people with hearing loss and their families proactively work through possible solutions to improve communication. Congratulations on your excellent book and thank you for all that you are doing to help people with hearing loss.
    Shari Eberts, Founder
    LivingWithHearingLoss.com

Footer

Contact Us

Phone: 303.895.5589
E-Mail: support@5keys.org

Send us a message

  • Shop Our Products
  • Contact Us
  • Privacy Policy

Follow Us On Social Media

  • Facebook
  • LinkedIn
  • Twitter
  • YouTube

Copyright © 2021 · 5 Keys Communication | Design by Bright Ideas Website Design, LLC